Knowledge

Being Human Amidst the Robots

Several early implementations of AI have shown that systems that are developed by highly emotionally
mature individuals

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Most definitions of Emotional Intelligence say that this is a unique “ability to understand, use, and manage one’s own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict.” Several Indian Scriptures refer to the need for a person to attain “Stithapragya” – that loosely translates to “steady wisdom”.

When we superimpose the West-developed model of “Emotional Intelligence” with the Indian model of “Sthithapragya” -, what we see is a wonderful description that defines what it truly means to be human – achieving a steady state of calm resolve that then becomes a guiding force for our own actions. In this millenia of the 21st century, where humans are fast being replaced by “intelligent” robots, it certainly leaves us with the question “Is emotional intelligence a thing of the past?”

Surprisingly, experts say that contrary to what it may appear to be, emotional intelligence gains even
more importance in the current context and will take centre stage in the times that lie ahead. Why?

Here are the top 3 reasons why this becomes perhaps the single most important skill that one requires.
1. While tasks of data collection, analysis and interpretation are fast being replaced by robots, the ability to manoeuvre a way forward on the basis of the interpretations, while taking into account unique contexts requires nuanced levels of understanding that only a human is capable of.
2. Designing systems that are built on AI requires programmers to understand human approaches with reduced biases and more diverse perspectives that may then be fed into building an AI-based system.
3. Leading organisations, even those with significant levels of AI integration, require people who can motivate, influence and create change.

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Several early implementations of AI have shown that systems that are developed by highly emotionally mature individuals, teams and organisations have a far greater impact on the outcomes than those that don’t.

What does this mean for us, as educators?
While mental and emotional wellbeing have come to the forefront over the course of the recent pandemic, and have now entered mainstream curriculum, what now is imperative is that we embark on a journey of developing learning standards, success criteria and intentional planning to integrate these important life skills into all aspects of our overt as well as, our hidden curriculums.

Therein lies the key to this non-negligible life skill. It’s a wake-up call for us, as educators – after all, Rome wasn’t built in a day!

Early exposure to understanding what comprises emotional stability, active listening, self-talk strategies, response mechanisms to counter stress, conflict resolution strategies can and must be taught in schools.

A great resource for those who want to get started on this journey or would like to take a pause to reflect on where you are and get a direction on next steps, do head towards www.casel.org – a collaborative dedicated to Social & Emotional Learning.

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Author – Prabha Dixit, Principal, Akshar Arbol International School

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